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Privacy policy

Data protection

Below we inform you about the collection of personal data when using our website.
The term “personal data” refers to all data that can be related to you personally. This includes, for example, your name, address, e-mail addresses and user behavior. With regard to the other terms, in particular the terms “processing” and “consent”, we refer to the statutory definitions under data protection law.
We only process personal data to the extent necessary to provide a functional website and the content and services we offer. Personal data is only processed regularly if you have given us your consent or if the processing is permitted by law. Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this is provided for by national or European regulations to which we are subject. In this case, the data will be blocked or deleted when the storage period prescribed by the respective regulations has expired. The latter does not apply if further storage of the data is necessary for the conclusion or fulfillment of a contract.

If we use contracted service providers for individual functions of our website or would like to use your data for advertising purposes, we will inform you in detail below about the respective processes.


Responsible body

The controller within the meaning of Section 3 (7) of the German Federal Data Protection Act (“BDSG”) and service provider within the meaning of Section 13 of the German Telemedia Act (“TMG”) is

Paletten-Hoffmann GmbH
Alsfelder Street 24
34626 Neukirchen-Riebelsdorf

Represented by:
Managing Director Niklas Hoffmann

Further details on the responsible body can be found in our legal notice.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

It is generally possible to use our website without providing personal data. If personal data (e.g. name, address or e-mail addresses) is collected on our website, this is always done on a voluntary basis as far as possible. This data will not be passed on to third parties without your express consent.

We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.



Some of the Internet pages use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies are used to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.


Server log files

Processing of personal data for informational use of our website

If you visit our website without registering or otherwise providing us with information (“informational use”), we only collect the personal data that your web browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to enable you to view our website and to ensure stability and security:

IP address
Date and time of the request
Time zone difference to GMT
Content of the website
Access status (HTTP status)
Amount of data transferred
Website from which you accessed our website
web browser
operating system
Language and version of the browser

The aforementioned data is also stored in log files on our servers. This data is not stored together with your other personal data. The collection and temporary storage of the IP address is necessary to enable our website to be displayed on your end device. For this purpose, your IP address must be stored for the duration of your visit to our website. The storage in log files serves to ensure the functionality and optimization of our website and to ensure the security of our information technology systems. This data is not analyzed for marketing purposes.

Our legitimate interest in data processing lies in the aforementioned purposes.

The above data for the provision of our website is deleted when the respective session has ended. The collection of the above data for the provision of our website and the storage of this data in log files is absolutely necessary for the operation of our website. There is no possibility of objection.


Contact form

If you contact us by e-mail, the personal data you send us with your e-mail will be stored. We also have a contact form on our website that you can use to contact us. The data you enter in the input mask will be transmitted to us and stored.

Your name
e-mail address
your message

We also record your IP address and the time of sending. This data will not be passed on to third parties. The data will only be used to answer your questions.

The processing of the above personal data is solely for the purpose of processing your inquiries. The processing of other personal data that is generated through the use of the contact form on our website serves to prevent misuse and to ensure the security of our information technology systems.

This also constitutes our legitimate interest in processing your personal data.

The data will be deleted as soon as we have finally processed your inquiries. The additional personal data collected when using the contact form will be deleted after a period of seven days at the latest.


You can revoke your consent to the processing of your personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. We would like to point out that in this case your request cannot be processed any further. You can declare your revocation or objection by sending an e-mail to the e-mail address given in our legal notice.


SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you send to us cannot be read by third parties.


Integration of third-party services and content

Within our online offer, on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. GDPR. GDPR, we use content or service offers from third-party providers to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third-party providers of this content are aware of the IP address of the user, as they would not be able to send the content to their browser without the IP address. The IP address is therefore required to display this content. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers may also use so-called pixel tags (invisible graphics) for statistical or marketing purposes. Pixel tags can be used to analyze information such as visitor traffic on the pages of this website. The information may also be stored in cookies on the user’s device and may contain, among other things, technical information about the browser and operating system, referring websites, time of visit and other information about the use of our online offer, as well as being linked to such information from other sources.

The following presentation provides an overview of third-party providers and their content, together with links to their data protection declarations, which contain further information on the processing of data and, in some cases already mentioned here, options for objection (so-called opt-out):

Google Maps

“This website uses the product google maps from Google Inc. By using this website, you consent to the collection, processing and use of the automatically collected data by Google Inc., its representatives and third parties. The terms of use of Google Maps can be found at Terms of Use of Google Maps. “


Right to information, deletion, blocking

You have the right to free information about your stored personal data, its origin and recipients and the purpose of the data processing as well as a right to correction, blocking or deletion of this data at any time. You can contact us at any time at the address given in the legal notice if you have further questions on the subject of personal data.

Sources: eRecht24, Mittwald,